Crystal Clear Glass Repair

Effective Date: 20/10/2024

At

Crystal Clear Glass Repair

(referred to as "we," "us," or "our"), we value your privacy and are committed to protecting the personal information you provide to us through our website,

crystalclearglassrepair.com

. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of personal information from users of our website:

Contact Information: Such as your name, phone number, email address, and physical address when you request a free estimate or contact us.Usage Information: Information about how you use our website, including your IP address, browser type, and operating system, through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: We use your contact details to provide the services you request, such as sending free estimates, responding to inquiries, and confirming appointments.Communications: We may send you emails or SMS notifications regarding your estimate, appointment reminders, or follow-ups. By submitting your information, you agree to receive such communications.Marketing: With your consent, we may send you promotional emails or SMS about our services, special offers, or updates that we believe may interest you. You can opt out of these marketing messages at any time.Website Improvement: We analyze user behavior to improve the functionality and user experience of our website.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following situations:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, such as hosting services or email marketing platforms.Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.

4. Data Security

We use appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Opt-Out: You can opt-out of receiving marketing communications by clicking the "unsubscribe" link in the emails or replying "STOP" to SMS messages.Access and Update: You may request access to the information we hold about you or ask us to correct or update any inaccurate information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the site.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated at the top of this policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]: (571) 730-6895Address: 3216 Blundell Rd, Falls Church, VA 22042